Privacy Policy

Last updated: November 2024

Introduction

At Axibly ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

  • Account information (name, email address, company name)
  • Payment information (processed securely through our payment providers)
  • Website URLs you submit for accessibility scanning
  • Communications you send to us

Information Collected Automatically

  • Usage data (features used, scan history)
  • Device information (browser type, operating system)
  • Log data (IP address, access times, pages viewed)

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our accessibility testing services
  • Process transactions and send related information
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Improve our services and develop new features
  • Monitor and analyze usage trends

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability

Cookies and Analytics

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

We use the following analytics services on our website:

Google Analytics - We use Google Analytics to understand how visitors interact with our website. This service collects anonymous data including pages visited, time spent on site, and general location (country/city level). You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Browser Extension: The Axibly browser extension does not include any analytics or tracking. All accessibility scans are performed locally in your browser, and no data about the pages you scan is ever sent to our servers.

Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We use the following third-party services:

  • Google Analytics (website analytics)
  • SMTP2GO (email delivery for contact forms)

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@axibly.ai.